Accessibility Statement

Our commitment to accessibility

We want every visitor to be able to browse, understand, and complete a purchase on our online store, regardless of ability, assistive technology, or how they choose to access our site. Accessibility is treated as an ongoing part of how we design and maintain our website, not a one-time project, and we continue to look for ways to make the shopping experience easier for all of our customers.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the internationally recognised standard for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. Conformance is an evolving goal: as we update our store and add new content, we work to bring it in line with these standards and to raise the overall level of accessibility over time.

Measures we take

To support an accessible experience, we apply the following practices across our store:

• Meaningful alternative text for images, so that the content and purpose of visuals can be understood by screen readers and other assistive technology
• Sufficient colour contrast and text that can be scaled or resized without loss of content or functionality
• Keyboard operability, so that pages and key store functions can be navigated without relying solely on a mouse
• A clear page structure, consistent navigation, and plain language, to make content easier to follow and understand

Ongoing efforts

Accessibility is an ongoing effort. As we redesign pages, add new features, or update our product catalogue, we take accessibility into account and work to correct issues as they are identified. Because our store continues to evolve, some newer or third-party content may not yet fully reflect the standards described above; we treat any such gaps as something to actively improve rather than as a final state.

Reporting accessibility issues

If you encounter a barrier while using our store, or if you need information in an accessible format, please let us know. You can reach us by email at contact@litalienstore.shop or by phone at +33745751531. When contacting us, it is helpful if you can describe the issue, the page where it occurred, and the browser or assistive technology you were using, so that we can look into it as effectively as possible.

Our response

We take accessibility feedback seriously. Every message we receive is reviewed, and we work to resolve reported issues promptly. We welcome your feedback, as it helps us identify problems we may not be aware of and continue improving the accessibility of our store for everyone.